However, things happen and sometimes different issues occur. One of the most common problems is the brush roll not spinning.
Luckily, the issue is easy to fix with some basic tools and skills. Take some time to read the troubleshooting we’ve prepared for you in case the brush roll of your Shark has stopped.
What if The Brush Stops Rolling?
Rollerbrush Switch is Off
Check if the vacuum is switched to the right mode. The device has to be in the Power and Brushroll mode for the roller to spin, otherwise it won’t work.
The brush only spins when the vacuum is slightly tilted back. Now the brush roll indicator light should be green. If it’s still not working, you may need to replace the switch that detects if the device is tilted back.
Debris on The Brush
You should remove debris after each use to prevent build up. Stuff that usually stops the brush roll is string or hair that restricts movement of the brush roll.
Use scissors to cut these from the roller, but make sure the vacuum is unplugged before you do so.
The nozzle has to be correctly attached to the roller brush for everything to work. Even if your vacuum is on, it won’t work if the nozzle isn’t connected.
Press down on the handle to make sure everything’s connected. If it’s still now working, unplug the device and disconnect the nozzle to clean it up of debris and blockages. Reconnect the nozzle again and turn on the vacuum.
There’s a belt that spins the roller brush, and it can sometimes break. If you’ve checked all the solutions above, and the brush still isn’t moving, the belt might be broken.
However, the vacuum might not work even if the belt is just worn out. If you notice any signs of that, it’s recommended you replace the belt.
Contact a Technician
Once you go through all of the above and the issue remains, it’s time you call a technician. This is often the last solution because most problems with Shark vacuums are easily fixable.
Still, there might be a more significant problem causing your brush not to spin, and a technician would probably know how to help.
As you can see, this is an issue you can quickly solve within minutes. The brush roll is mostly stopped by lots of hair, a toothpick or whatever strings that roll around the brush causing build up.
Whatever has stopped your brush roll, it’s probably within your hands reach. Don’t be afraid to flip it and check for what caused it to stop. Again, make sure the vacuum is unplugged, and you’re safe.
Read the troubleshooting above and save it for future reference in case the problem reappears.